Privacy Policy
Last updated: August 2026
1. Who We Are
Rex Curtains ("Rex Curtains", "we", "us") operates the website at https://rexcurtains.ae and provides curtain supply and fitting services in Dubai, UAE. Data controller: Rex Curtains, Dubai, UAE. Contact: info@rexcurtains.ae.
2. What Data We Collect
We collect the following when you contact us, submit an enquiry, or book a home visit:
- Name, phone number, email address
- Dubai area / address (for home visit scheduling)
- Message content and project details you provide
- Technical data: IP address, browser type, pages visited (via Google Analytics)
- Cookie identifiers (see Section 5)
We do not collect payment card details through this website.
3. How We Use Your Data
- To respond to your enquiry or booking request
- To schedule and carry out your free home visit
- To send your written quote and order confirmation
- To contact you regarding your order or appointment
- To improve our website using anonymised analytics data
We do not use your data for automated marketing without explicit consent.
4. Legal Basis
We process your data on the basis of:
- Contract performance — processing needed to carry out a service you requested
- Legitimate interest — improving our website and service quality
- Consent — for optional marketing communications (you can withdraw at any time)
5. Cookies
We use cookies for:
- Analytics — Google Analytics (anonymised, no personal data sent to Google)
- Preferences — storing your display theme choice (light/dark/auto)
We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.
6. Data Sharing
We do not sell your personal data. We may share it with:
- Google (Analytics — anonymised usage data only)
- Our fitting team members (for scheduling home visits)
- Payment processors (if you pay by card — they receive card details, not us)
7. Data Retention
We retain enquiry and customer data for 3 years after the last interaction, then delete it. Analytics data is retained per Google's standard 14-month retention policy.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at info@rexcurtains.ae. We will respond within 14 days.
9. Contact
For any privacy-related questions: info@rexcurtains.ae · +971 50 661 1468